Access and Layout
The hotel provides level and step free access to the main entrance and key public areas. Internal lifts connect all floors, allowing guests to reach bedrooms, restaurants, and leisure facilities without needing to use stairs.
Reception and Public Areas
Reception, lounges, restaurants, and bars are all located on accessible routes, with wide walkways and level flooring. Seating in public areas includes free standing tables and chairs, allowing wheelchair users to sit comfortably.
Bedrooms
The hotel includes a selection of accessible bedrooms designed to provide extra space and easier movement around the room. These rooms are located on accessible floors and can be reached via lifts.
Bathrooms
Accessible bedrooms include bathrooms designed to support guests with reduced mobility, offering step free shower access and supportive fittings.
Dining Areas
All main dining venues are accessible via level routes or lifts, with clear walkways and flexible seating layouts to support wheelchair users and mobility equipment.
Outdoor and Resort Access
Level pathways and the resort monorail connect the hotel to the wider Alton Towers Resort and Theme Park, providing an accessible route between accommodation and attractions.
Important Notes
The hotel is a busy resort environment, particularly during peak seasons. While designed to be accessible, some areas may become crowded at times.
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